Cleaning Computer Dust

 

Many people believe that the only thing you need to maintain for your devices is the operating system. While it is true that the operating system is a major part of what makes your device what it is, what some people don’t realize is the hardware is just as important. As a result, ensuring your hardware is clean is just as important as maintaining your operating system. To help clear up any confusion you may have, we’ve assembled a list explaining the importance of professional hardware maintenance.  Read more “Six Reasons Why Professional Hardware Cleaning Is as Important as OS Maintenance”

By Josh Giesing / InformationIssuesSoftware / / 0 Comments

Well… we have another compatibility issue with Windows that is causing the phones to ring! After installing the Windows updates we are seeing issues with AVG and Logitech wireless keyboards and mice causing the computer to go to a screen that says something along the lines of :

PHASE 0
– starting watch dog initialization
– loading configuration( root kernel, set up)
– pre initialization events
– creating watch dog dynamic key list
– sub systems initialization
– finished
Phase 1:
– initialize components
– starting reactor
– starting components
– starting internal subsystems
– starting command channels
– Srm start actions
– starting external subsystems
– finished

The computer will then sit there at the screen. After a restart you will get the spinning circle and after another restart (or two) windows will start to revert the update. This issue is driving us crazy! We have yet to hear about a fix from either AVG, Logitech or Microsoft. If you unplug your Logitech wireless dongle you will be able to boot into Windows. After a restart you will have the same issue happen all over again. We have had some success by removing AVG using their removal tool. Then reinstalling AVG. We have also had good luck with updating AVG before running Windows updates.

RESOLUTION AS OF RIGHT NOW!

Option 1:

Uninstall AVG using the removal tool then reinstall using the most updated product.

Option 2:

Update AVG before running windows updates.

Option 3:

Uninstall AVG install a different Antivirus product.

After you do a fresh load of windows or you install SP1 on your computer. You will soon discover issues when you try to run windows updates.

Read more “Windows 7 Update Issue With Fresh Load or After SP1”