Helping You Troubleshoot Sound Problems

Windows 10 is the latest version of Microsoft Windows, which is the most common default operating system for your laptop or PC. Sometimes people have issues with their computers, big and small. You can’t prevent all technical issues. They are simply inevitable sometimes. For a lot of the biggest issues, you are advised to contact a technician to help. For the smaller ones, however, you can often fix it yourself. You just need to know how to troubleshoot sound problems, or want to look it up. One of the most common small issues you may have with your computer is sound.

Sound issues can mean volume control, static sounds, quality not what you selected, and quite a few other issues. While you may be frustrated, try not to panic. Many of the issues you may face while using your computer aren’t anyone’s fault. More often than not, it is probably a tiny mishap that can be easily fixed. So do a little research, or talk to a local technician.


There are a lot of things you tend to use sound for while using your computer. People like to listen to music for fun or while they work, watch videos for entertainment and work-related reasons, even video chat with friends and family. Whether it’s a problem with volume or you just can’t hear anything whatsoever, there are very easy ways to troubleshoot sound problems.

What to Try First

The first step you might consider is to restart your computer. Sometimes this will solve a lot of the smaller issues, including problems with sound. To restart, you simply need to go to the bottom left corner of your computer and click the Windows icon. Then, find and click on the Power option. Choose Restart and confirm. If this doesn’t work, you can also turn the computer off for about a minute. This requires the same process, except once you have selected the Power option, click Shut Down or Power off. Then all you have to do is wait about a minute before turning your computer back on.

How to Troubleshoot Sound Problems

If neither of these things solve your issue, you will need to go to your settings and try to fix the issue. To go to settings, look again in the bottom left corner and click the Windows icon. Then, find and select Settings. Once you have done this, you should see the option for System. Then click on Sound. You should see a few sections to scroll through. Look for the Output section. Check to make sure the proper Output device is selected. Speakers, or HMDI for example, according to your setup. You can also try to click Troubleshoot. You will then see an option to troubleshoot sound problems. Click on this and follow the remainder of prompts on the screen. After this, you should be all set to watch videos, listen to music, or anything you like to do involving sound. You might also consider updating your computer.


If you have a desktop and use personal speakers, the problem might be that your speakers are old and have gone out completely, or something happened, and a wire has been cut. The problem could also be much smaller, like the speakers being accidentally unplugged or simply needing new batteries, if that is how they run. Either way, check your speakers before resorting to tech help. This also applies to Bluetooth speakers, which might just be worn out.


Some computers might have a different setup for one reason or another, even with the same programming. In this case, they should still be very similar, so the settings and options should not be too difficult to find. Worst case scenario, you will likely have to enter your default browser and look up how to troubleshoot your issue, much like you have probably done to see this.

Okay, Now What?

If none of these options work, then contact some local technical support so they can help you try and solve the issue. Sound problems on your computer can be very frustrating when you are trying to pull up music to help you work, or if you are trying to communicate with your friends and family that either can’t come over or live very far away. Oftentimes, this is not your fault, and you just want it fixed. Sound is very important. Your friendly neighborhood techs know this and will be more than happy to help you troubleshoot sound problems. We’ve worked through plenty of sounds and other various issues. Let us know and we will help.

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