Wentzville & Lake Saint Louis
Wentzville Computer Repair
Wentzville sits at the west end of St. Charles County. Our shop is at the other end of it, on Fairgrounds Road. So the first question usually isn't what's wrong with the computer. It's whether you have to drive anywhere at all. A good share of the time, you don't.
Wentzville
Straight down I-70
Our shop, St. Charles
Start here
Start with a phone call
Anything that lives in software we can usually handle from here. We connect to your computer securely, you watch the whole session on your own screen, and we work on it while you stay where you are.
Email that stopped sending, a machine crawling for no obvious reason, a printer that vanished off the network, Windows updates that won't finish, a browser full of things nobody installed on purpose. That's all remote work.
Call 636-442-2776 and describe what it's doing. We'll tell you straight whether it's a remote job or whether the machine needs to be here. We'd rather save you the drive than sell you one.
Hardware
When it has to come in
Some things need hands on the hardware. If it fits one of these, plan on the trip:
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It won't power on, or it powers on and never reaches Windows
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A cracked or dead laptop screen
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A drive that's failing, including getting your files off it while it still runs
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Liquid damage, or a machine that took a fall
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Running hot, shutting itself down, fans screaming
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Drive, memory or component upgrades on a desktop PC
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Ransomware or an infection deep enough that the machine can't be trusted remotely
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Charge ports, power jacks and other board-level soldering, which we do in house
At the counter
What happens when you drop it off
Walk in during business hours. No appointment, and there's parking right out front. Your machine gets checked in on a ticket and you leave with the number, so it's tracked from the minute it hits the bench.
We don't repair machines while customers wait. We diagnose it, then someone calls you with what's actually wrong and what fixing it costs. Nothing gets repaired before you agree to it.
Diagnostic time is billable here. You'll know what the look costs before you hand the machine over, and if the fix turns out to be small, we'll bill it small. If it isn't worth repairing, we'll say so and tell you what we'd buy instead.
For businesses
If your office has no IT person
Most of our work is for businesses, and most of those are small enough that nobody on staff owns the technology. It lands on whoever is least afraid of it. If that's how your office in Wentzville or Lake Saint Louis runs, this is the part we do:
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Managed IT and a help desk your people can actually call
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Microsoft 365 and Azure, from migration through day-to-day licensing
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Cloud backup we monitor, so you hear from us if one fails
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Endpoint protection and email security, sized to your plan
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Servers, networks, firewalls and VoIP phone systems
We work with offices from a single user on up. If you have nobody today and something is broken right now, call anyway. We'll get you working first and talk about the arrangement later.
Computer PRO Unltd.
1475 Fairgrounds Rd. Suite 118
St. Charles, MO 63301
Monday to Friday, 9am to 6pm
Walk-ins welcome