Windows 8.1 USB 3.0 Issue
We recently ran into an issue with Windows 8 and 8.1 machines not being able to use their USB 3.0 memory card readers after resuming from sleep mode. We tested this issue on 4 different computer ranging from Acer’s to custom built PC’s. All of the computers would not detect USB 3.0 memory cards unless another USB device was plugged in. To solve the problem we installed the following hotfix from Microsoft.
After installing this hotfix, the issue was resolved.
Hi, My name is Josh Giesing. I am the Operations Manager at Computer PRO Unltd. In my free time, I enjoy reading and have a passion for learning.